are providing free shipping for our Australian customers. Fastway
Courier service is used for metropolitan cities and regional areas
across Australia. Areas not covered by courier company are served by
Australia Post with “Regular Parcel Post”.
will receive your order in approximately 2 -5 business days.
Delivery time can be more or less according to the
can also upgrade from free shipping to Express Post for faster
delivery. You can also select the Express Post option for shipping if
you would prefer. Rates for Express Post will be calculated in the
shopping cart based on the weight of the product.
the shipping confirmation email we will also send you tracking
information from “Fastway Courier”, “Parcel Post” or “Express
Post”. Following are the websites to track your order. Fastway
Courier: www.fastway.com.au Australia
Post (for Express Post and Parcel Post): www.austpost.com.au
Tracking for international shipping is available for both the
options Standard Post and Express Post.
are providing the shipping facility to our overseas customers with
“as affordable as possible” best rates. For the convenience of
our customers, we are providing flat shipping rates on all
international orders. We
are using Australia Post for international shipping. You can also
upgrade to “Express Post” the rates will be calculated in the
shopping cart (based on weight).
for standard International Post $15
for orders up to 500g $20
for orders over 500g up to 2.5kg
do our best to ensure that our products reach to you in perfect
condition. However, if you receive a damaged product, please contact
with us within 3 days of receipt of the package and return it within
7 days for a replacement.
should have proof of purchase or receipt for the product you want to
customer will bear the return postage cost of the product or the
return postage cost will be deducted from the refund amount of
you find your purchased product damaged, faulty or unsatisfactory,
you can claim a full refund without returning it to us. After
receiving the claim we will inform you about the status of your
refunds are made by the original method of payment (credit card or
will receive the credit in your account in a few days depending on
your card issuer’s policies.
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